Return Request

Return Policy Lockout-tagout-shop.com

It may, of course, occur that you have ordered the wrong product or that the product is not suitable for your application. In case you want to return a product, the return needs to meet the following requirements:

• The product is undamaged.
• The product should be returned in the original packaging.
• Delivered no more than 30 days ago.
• The product is not made to order (MTO); such as keyed alike padlocks, master keyed padlocks, laser engraved padlocks, shadows boards and custom tags or labels.

If your return meets the above requirements, we request that you return the product(s) to:

Unique Safety Products BV
Attn. Div. Returns
Van 't Hoffstraat 4
2665 JL Bleiswijk
The Netherlands

Always ship the return with the filled in RMA form, which you can download below.
Please also send a copy of the filled RMA form to [email protected]

download RMA form


Warranty & Repair

Although all our products are of premium quality, certified and tested, it is possible a product may malfunction. Please report this malfunction to us within the warranty period of 1 year (after the delivery date) and we will repair or replace the product for you free of charge.

If the product is out of warranty or research shows that the defect was caused by misuse, costs may be charged for repair or replacement.

To request a repair or a root cause investigation, we request you return the defective product in proper packaging to:

Unique Safety Products BV
Attn. Div. Returns
Van 't Hoffstraat 4
2665 JL Bleiswijk
The Netherlands

Before starting a repair or replacement where costs fare involved, you will always receive a cost estimate from us prior to the actual repair or replacement.

Always ship the return with the completed RMA form, which you can download below.
Please also send this completed RMA form to [email protected]

download RMA form

You can always contact our specialists for technical support.